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Lauren: Hi there Josh My name is Lauren, how can I help you today?
Josh Rogan : I am just checking if there any map updates for my Holden Calais V 'VF Series 1"
Lauren: Thanks for contacting us, Josh
Lauren: At this stage, we anticipate a satellite navigation map update for the series I VF Calais-V in the first quarter of this year however, it has not been released as yet.
Josh Rogan : was there one issued in 2014 ?
Lauren: One moment, Josh, I'll check that for you.
Lauren: Thanks for your patience, Josh. Apologies for the delay.
Lauren: As the series I VF began as the model year 2014, a satellite navigation map update was not made available in that year. The map update we're currently waiting was anticipated for the end of 2015 however, it has been delayed until the start of this year.
Lauren: Hi Josh, we haven't heard from you in the last 2 minutes; are you still there?
Lauren: Hi Josh, do you want to keep chatting with us, as we haven't heard from you in the last 4 minutes?
Lauren: Josh, we would love to keep chatting to you, but as we haven't heard from you for a while, we are going to end the chat now.
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