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Seems to me that this issue was sorted out in a timely manner when it was identified in the US years ago.@Anthony121 , any rectification would have occurred much much sooner had Holden/GM placed more importance on this issue. As is, they've been dragging their corporate feet on this issue for more than two years (original thread started Nov 2017).
Yeah, i know its a Holden enthusiast forum but maybe some consumer perspective is needed rather than just being an apologist for a corporate miscreants.
After all, people have a right to be peeved at Holdens lethargy in getting a potentially dangerous fault fixed. And the fault itself can only be described as a major fault under ACL, which is a trigger for the purchaser to ask for a full purchase price refund. That alone should be an incentive for Holden to pull out all stops (but for regulatory capture).
Truth is, Holden 1st thought some dielectric grease was the solution. Well that didn't work so they then they added some epoxy around the connector. That also failed as a solution. So they took more bites of the apple down under. Meanwhile, in the USA, the PPV's got a newly designed racks with gold plated connectors rather early in the saga. Really, it's a clusterfuck if ever there was one.Thank you
Mine is June 2016 so it's fine by the looks of it..
ACCC said:If a vehicle cannot be repaired within a reasonable time or at all, consumers have a right under the Australian Consumer Law to a refund or replacement, and manufacturers cannot refuse these claims.
True Skylarking. But not that far that Aus becomes as litigious as the US. Maybe there's more to that case? But, a free car and a huge wad of cash for a paint repair is ludicrous.Mazda's egregious conduct, in not accepting major fault or timely repair provisions of ACL, when a new vehicle with engine troubles spends 4 months out of 6 in a workshop requires they get a good thumping by the courts to help them understand their legal obligations.
Heck, i my young adulthood, there was a report in the papers about a USA BMW purchaser, who soon after delivery, realised his new vehicle was resprayed (due to minor shipping damage). The result of the court case was that a repainted vehicle can't be a new vehicle by definition of the repair. So what he was sold was missrepesented and as such the court awarded twice the vehicle cost as compensation (and got to keep the car).
So, our laws, though good, have some way to go in their enforcement. Adding some punative damages payment when sellers drag their feet or don't follow the law, on top of a full purchase price refund for major faults under ACL, will ensure the law has some teeth. Then maybe businesses will more redily accept their obligations under law and not try to shift costs back to the purchaser (as they seem to do).