Tumbles
New Member
- Joined
- Apr 16, 2019
- Messages
- 5
- Reaction score
- 2
- Points
- 3
- Age
- 54
- Location
- Moonta
- Members Ride
- ZB RSV Sportswagon
I have recently bought an RS-V sportswagon. As I live regional, my local dealership only had a demo Calais Tourer, so I had this for 24 hours and really liked it, but preferred the trim level and tech of the RS-V, so ordered that.
After only driving it for 32 kms, I had a full power steering failure. This was a bit of a downer after only owning the car for 3 hours. So back to the dealership for repair, which took 3 weeks mind you as they couldn't find the fault even with Holden Technical Assistance. Well this is what they told me. In the end it was some board that was arcing. The whole saga with Holden Customer Care is pages long, I know this as I have documented everything. They went from offering me a replacement vehicle to me ending up with 3 free services. Yay for me.
Anyway, when I got my car back and finally was able to drive it, I noticed that the HUD sloped left. So back to the dealership to get a professional technical diagnosis and it wasn't just my eyes. Sure enough, both the service manager and foreman both thought it sloped left, as well as a few other people. So back to Holden Technical and Customer Care. Anyway a couple of weeks later after photos, numerous visits back to the dealership, Holden contacted me that the sloped HUD was in the design of the car and nothing could be done about it as all vehicles with a HUD are the same. So they admitted it does, in writing as well, just nothing can be done about it.
Funny thing though, I was told that the MY19 models will be coming with DIC software that enables the driver to adjust all of the angles of the HUD, not just up and down as per MY18 vehicles.
As this was not a safety issue or in any way stopping the vehicle from operating, ACCC cannot do anything unless all owners complained to them about it and as it was "in the design of the vehicle", a replacement vehicle would be useless as it would have the same issue.
So, apart from the annoyance of a sloping HUD, loss of power steering and having to deal wiht Holden Customer Care, I really like the RS-V. I think it handles great, has heaps of oomph and sounds pretty good as well. It is really comfortable to drive and is not bad on fuel when and if I drive it conservatively.
I would like to know out of the few other ZB owners that have a HUD if you think it slopes to the left and if so, have you reported it?
After only driving it for 32 kms, I had a full power steering failure. This was a bit of a downer after only owning the car for 3 hours. So back to the dealership for repair, which took 3 weeks mind you as they couldn't find the fault even with Holden Technical Assistance. Well this is what they told me. In the end it was some board that was arcing. The whole saga with Holden Customer Care is pages long, I know this as I have documented everything. They went from offering me a replacement vehicle to me ending up with 3 free services. Yay for me.
Anyway, when I got my car back and finally was able to drive it, I noticed that the HUD sloped left. So back to the dealership to get a professional technical diagnosis and it wasn't just my eyes. Sure enough, both the service manager and foreman both thought it sloped left, as well as a few other people. So back to Holden Technical and Customer Care. Anyway a couple of weeks later after photos, numerous visits back to the dealership, Holden contacted me that the sloped HUD was in the design of the car and nothing could be done about it as all vehicles with a HUD are the same. So they admitted it does, in writing as well, just nothing can be done about it.
Funny thing though, I was told that the MY19 models will be coming with DIC software that enables the driver to adjust all of the angles of the HUD, not just up and down as per MY18 vehicles.
As this was not a safety issue or in any way stopping the vehicle from operating, ACCC cannot do anything unless all owners complained to them about it and as it was "in the design of the vehicle", a replacement vehicle would be useless as it would have the same issue.
So, apart from the annoyance of a sloping HUD, loss of power steering and having to deal wiht Holden Customer Care, I really like the RS-V. I think it handles great, has heaps of oomph and sounds pretty good as well. It is really comfortable to drive and is not bad on fuel when and if I drive it conservatively.
I would like to know out of the few other ZB owners that have a HUD if you think it slopes to the left and if so, have you reported it?