This isn’t parts, it’s a software upgrade. There’s no need for a software upgrade under that legislation. Support is about keeping it going in the state it’s in, ie. with the esisting maps.
Yeah, can't say i'm overly familiar with the legislation so software updates may be something that isn't considered.
I don’t think they care if buyers take a dim view. They save money on not providing the upgrades, and they switch to Chevrolet if they continue going backwards in the way they’ve been going; because Chevrolet isn’t Holden how could anyone think such a thing?!
Yes, i agree. In particular, your text above which i have highlighted, is the reason Holden finds itself in a sales slump. Holden seems to not care about it's customers and doesn't provide what they want, be it products or support, while being a very slow reacting automotive company doesn't help them. Which ever way you look at it, Holdens attitude is confused and at times piss poor towards it's customer base and sadly why it likely wont survive.
Probably; but in the States if someone stubs their toe due to having just consumed a bottle of vodka, they instigate a class-action against the sock manufacturer, shoe manufacturer, local council and the manufacturer of the concrete that went into the slab they stubbed their toe on.
Well, yeah but i wasn't meaning it in that absurd way that sadly seems to occur as USA lawyers try and cover all their bases in the hope of hitting pay dirt (plaintiffs be buggered)...
I was meaning that most have an expectation that the product they buy will be supported and if not, or their expectations are materially changed by the sellers, a class action can in theory resolve the situation. Sometimes it works for the plaintiffs, mostly it works well for the legal firms
Me, like most on these forums, i just want accurate maps with timely updates
If that requires courts to be involved to force Holden to pull it's finger out from where they have chosen to put it, i wont object