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Coles Express Car Wash

Have you ever damaged wheels in a Coles Express Car wash

  • Yes, realised at the time and reported it to the attendant

    Votes: 1 2.6%
  • Yes, realised at the time but didnt report it

    Votes: 1 2.6%
  • Yes, but didnt realise until later

    Votes: 2 5.1%
  • No

    Votes: 35 89.7%

  • Total voters
    39

bonners

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Guys

I damaged a rim when entering a Coles Express Car wash the other day and quite simply the reason was because I could not guide my car through the rails.

Since speaking to them I have learnt that cars with aftermarket items of any description are basically not supposed to go through the wash. I own a VE with aftermarket rims and they said because they were not factory fitted I had no recourse.

I wont go into the full debate we have had but I am interested in peoples ideas or possible similar problems.

Thanks.

Leave any other comments if you like
 

bonners

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They are 20" (mine came with 20" from factory). Front is the same. 8.5". But the rear is different. 10.5". Maybe a bit more offset.

But I only got about a metre into the carwash before I felt the contact. I stopped and opened my door and saw I had about less than 2" on my side. I dont care how different my wheels are, you should be able to drive through with a bit more room than that. My wheels still fit in my guards etc so they are legal.
 

Munz

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That sux hard bonners

Who have you spoken to at CE hopefuly not just the site manager - you will have to go through the highrarchy - getting there probably will be difficult
Do they have terms and conditions of the car wash, get yourself a copy - it might be on the outside of the carwash

If you can proove that your car came with 20" wheels from the factory there should be a way into claiming the cost of the damaged rim

You have to be persistant
 

Jonno

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i dont use them machines, they like to scratch things
 

davey g-force

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I can't believe you would run a car as nice as yours through one of those automated car washes!

It's black too! How swirled is it in direct sunlight?
 

yZoH

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Guys

I damaged a rim when entering a Coles Express Car wash the other day and quite simply the reason was because I could not guide my car through the rails.


I vote user error...
 

Tatiana

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I could not guide my car through the rails.

You didn't guide this poll thread correctly either. It belongs here in the poll section, not the general section.
 
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