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Discussion in 'VE Holden Commodore (2006 - 2013)' started by mossiek, Nov 6, 2007.
Set your outside mirrors properly and you won't have ANY blind spots behind or to the sides of you.
Customer service is ****. Rang today and the male who answered was a rude prick. I asked to speak with Michelle A as I was told she was good to deal with and he demanded to know who told me to ask for her. He also said if I wasnt happy with who I had been dealing with they would assign another state rep to me, but I am unable to speak with anyone until Monday. Rang straight back and spoke with another male who was a little more helpful, told him the issues I was having and he said Michelle was on leave today and he would get the person who I had been dealing with to ring me urgent. Hah, 3 hours later and no call. This is so frustrating. Holden customer care is non existent, 12 months I've been dealing with them - they are on par with the dealerships - talk **** and do nothing. :bang: :bang:
feel for you mate nothing worse than dealing with assholes. Hey just a quick question i have a 07 ve ssv morpheous and my rear bumber is a defferent shade of colour which really stands out. Can you notice any difference with yours? Do you know if this would warrant a warranty cliaim? cheers
Ther have been a few complaints of the different colours, in another thread somewhere? The paint on the different surfaces dosen't match 100%. With mine it's pretty hard to see the difference - only occasionally you can notice it's slightly different, depends on the light. I would go to Holden and see what they have to say about it. As for warranty work, they're not very customer friendly. But if you have an issue get onto them and keep on at them. I wish you luck.
07 Morpeous SSV :thumbsup: :dance:
If Holdens excuse for not matching paint correctly is because of being applied to different surfaces like metal and plastic, the you should ask them why there has never been a problem on any other model commodore before the VE.
There has been problems on models before the VE though...
i think he is specifically relating to paint mis matching
OK let me re-phrase that for those that couldn't work out what I meant.
There has been PAINT MATCHING problems on models before the VE though...
My vz has a lack of paint matching also
Cheers mossiek I will give it a go. I can understand the paint looking slightly different on the bumper cause of the dif serface but mine is very noticeable and stands out. I havnt noticed this problem on any other car either.
Mine is metallic silver and yes you see the difference. It may be more obvious with metallic colours as my red VX (non metallic) was ok but my VT with metallic was a slightly different.
One wonders whether they spray the bumpers at a different time and fit them later.
hell knows what they do I seen a green vess today and bumber was different shade of colour too. It really stood out. I wonder if most of them are like this.
Surely in this day and age they could get around this problem.
I think it's pretty poor form on Holden's behalf...
It's not just Holden that's affected though.
:bang: Well, Holden customer care rang me on Friday to tell me my car was ready to be picked up from the dealership (where it had been since Wed) and all work had been completed. How releived I was to hear that! Ok, they replaced the carpet, excellent job, looks better than it ever has. Fixed the glove box - first time I've been able to open it properly since I've had the car!
Fixed the oil leak. Well now get this - bastards wouldn't replace my seats as I requested, sent them to the motor trimmers instead - now I have front seats that look like an iron has been dragged down them - look like stretch marks all over the seats. Bull****, nowhere near good enough! And get this - the motor trimmers wouldnt touch the back seats as they have vinyl at the front of them- confused - the dealership had no answers for that and have sent photos to Holden head office asking for an explaination. They didnt replace the peice they broke off my console. I am so ****ed off - how can HCC ring me to tell me everythings completed! I have called HCC after work today and of course they are too busy to speak with me and will call me back- ****en arseholes. Somebody advise me what to do and where to go now- please! This has been going on for 12 months and its just bull**** (I have tried head office but they wont deal with it, just tell me to speak with HCC) :bang: :cry:
12 months? lol Mate never heard of the Department of Fair Trading?
Maybe you should print out this thread and slap it on the the Holden service desk? :whistling
I've read the whole thread and I'm still unsure why the the seats needed replacing or retrimming. Maybe I missed something.
on the rear of the front seats the foam was hanging out about 1-2 inches like the leathers shrunk. The back seat is just not in properly, foam and white cloth is visible on the parts where its not in and at the front of the seat and like an inch gap on 1 side between the backrest and seat - I know, all sounds bizarre!
:cry: Still waiting for Holden to get back to me!!!!!!!!!!!!!
The dealer or head office?
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