Redlinejimmy
Member
- Joined
- Aug 18, 2017
- Messages
- 32
- Reaction score
- 5
- Points
- 8
- Age
- 51
- Location
- South Australia
- Members Ride
- ZB RS-V Sportswagon
I totally agree but unfortunately it is the “axle that squeaks the loudest gets the grease”.Though it’s not a safety recall, it’s a fault under ACL and the repair of the fault can’t be tied to a vehicle service. So, as long as the owner knows or experiences the fault, and the dealer fixes it when highlighted, then all is good.
But what if this known defect isn’t noticed by the customer? How does the owner know they have a known latent defect with the product they have purchased? How does the owner know to ask for it to be fixed without information as to these latent defects? I’d want my car with all features functioning as intended even though I may not use all features.
I firmly believe that all service campaigns should be freely available with full technical information as to the problem and the fix. This was how recall notices used be, they contain technical information in the older days of FORS. Then the decks were reshuffled and DOTARS and ACCC got involved and everything was dumbed down (with all the old recalls having 6neir technical information stripped from the government systems).
Now that Holden has dumped manufacture and new car sales and is pulling out of the market, it’s even more imperative that us owners have free unfitted access to the technical information from recall notices, service campaign and other relevant information so that we can service our vehicles and keep them on the road...
What I really dislike with service campaigns is that with some issues, like the VF V8 injector issues, it’s a known defect waiting to happen and people can’t get precautionary repairs done to avoid unplanned down time. What’s worse is that GH/H now seems to be taking a shittier approach to such injector failures as I’ve read only the faulty injectors are now being replaced rather than the whole lot... This shittier behaviour will likely spread to other models and faults... Service campaigns should be handled via recall mechanism as far as I’m concerned
I am 1k off my 24k service and have already called in my warranty issues.