@3rspecB, people didn’t buy their commodore from GM Powertrain so it’s not relevant that the engines was built in Mexico using components supplied all over the globe. Nor is it relevant which company’s back room deal changed a component supplier mid life without notifying their customers.
Truth is we bought our commodores from a Holden dealer who took our money, some of which directly benefited Holden Australia.
In my case, Holden Australia even went as far as advertising how the Motorsport was GM level 3 track certified just like the corvette. It all seemed to be bollocks as engine parts were changed and I suspect no recertification was done to ensure the changed kit continued to meet L3 track certifications.
So, to have one case where the rockers failed on driving out the dealers driveway for the first time is rather bad. And it’s of no comfort that it was actually GM Powertrain USA that fcuked up. Doubt this person who was left looking down at a puddle of oil under his car cared which company in the web of companies that most would describe as GM/H was at the root of the problem.
Luckily I didn’t have such a mishap, I just suffered a long delay in getting my vehicle delivered.
Holden Australia can of course hold GM Powertrain to account via better subcontracts which allow withholding of payment or charge back for fixes they perform on GMPD’s behalf. But that would likely go against the tax minimisation mechanisms Holden uses to inflate its costs and thus reduce its taxable income to zero funnelling untaxed cash back to the Bahamas - a win win as far as GM is concerned
So when something goes wrong, it’s a Holden dealer that is the first port of call for any owner when looking for a fix. Then if things aren’t sorted by a dealer, the next avenue available is to contact Holden Australia via HCC. If that yields no joy, the last avenue is to look what legal recourse one has (If a commodore owner called a USA company, they wouldn’t even give us the time of day but if they did it would be wrong).
Legally, the buck stops with the selling dealer or with Holden Australia as our Australian law does not have jurisdiction to hold a foreign company liable. So, though the company structure and where responsibilities lie that you posted is rather interesting, it’s whole heartedly irrelevant.
As for bagging Holden , I’m an equal opportunity bagger as I’m brand agnostic. What I’ve said for Holden holds equally true for any other brand (all of the, basically) that has service, warranty or recalls issues.
However, Merc dealers do make nice coffee for you while you wait, much better coffee than the self serve at Holden dealers. But as i’m not a coffee drinker, I couldn’t give two hoots.
To end, I must say, I loved taking the Motorsport out on a short 50km drive this afternoon. In that short blast down the road, all Holden sins were quickly forgotten